How Can We Help?

Add what you need to your basket and submit it. NCC reviews the order, confirms the quantities and delivery, and then emails you an invoice. Nothing is charged when you submit.

No. You order with your email address, and we email you a private link to that order. To see all your orders together, sign in with the same email address and the six-digit code we send you. There is no password.

No. Order any quantity of any line, from one unit up. There is no maximum either.

Type the number in the quantity box, or use Quick add for 5, 10, 15, 20, 25, 50, 100 or 200. To order many lines at once, use Bulk Order: paste or upload a list of SKUs and quantities.

Yes. Once a product is in your basket, its quantity box on the product card and the product page shows what your basket holds. Change the number there, or on the basket page, and your basket updates straight away.

Yes, while NCC is still reviewing it. Sign in, open My orders and choose Cancel request. To change an order, cancel it and submit a new one. Once NCC has sent the invoice, contact support below.

NCC confirms every order against what it can supply. It may reduce a quantity or remove a line. It does not raise a quantity above what you asked for. Your order page shows the confirmed quantities.

Yes. Prices shown on the website include VAT.

After NCC has confirmed your order. You then get an invoice by email with a link to pay. No card details are taken when you submit a basket.

Yes. Cash on delivery is available on any order once NCC has confirmed it. For your first cash-on-delivery order, NCC phones you before dispatch.

Yes. Everyone sees the same prices on the website, signed in or not. The final quantities, prices and delivery are the ones NCC confirms on your order.

NCC confirms delivery with you when it reviews your order. The website does not show delivery dates.

Delivery is confirmed by NCC when it reviews your order, and it is shown on your confirmed order before you pay.

Every line shown is available to order. NCC confirms what it can supply when it reviews your order, before you pay.

Open the private link in your confirmation email, or sign in and go to My orders.

Check your spam folder first. You can also sign in with the email address you ordered with to see all your orders. If you still cannot find it, contact support below.

Sign in with the email address you ordered with, open the order in My Orders and select Return Items. Choose the items, tell us why you are returning them, and add a photo of each one. Our team reviews every request, and once your return is approved, we'll arrange for a courier to collect your items, free of charge. Our Returns & Refunds page has the full details.

You can request a return within 14 days of delivery if you've changed your mind or ordered the wrong product, and within 90 days if you received the wrong product or it's faulty. Batteries and power banks can be returned only if they're faulty or you received the wrong one.

If you received the wrong product or it's faulty, please request a return from the order. If a screen arrived cracked, chipped or marked, please let us know using the form below within 48 hours of delivery, with photos of the screen and its packaging. If something is missing, please contact us using the form below and include your order number.

Use the form below. You can also email info@nccwholesale.org or phone +44 7951946525.